Terms & Conditions

DRIVERS AGE:

21 to 75 Years

Young driver age: 21 to 25 years Charge € 5per day, Minimum € 50 Includes 23% tax for Mini, Economy, Compact groups. 


 

DRIVERS LICENSE

A full license held for minimum of 1 year with no major endorsements. International license not required for drivers with a residency of European Union Countries.

ADDITIONAL DRIVERS: Maximum additional drivers: 2

All Additional drivers must be physically at rental counter with their own driver license at time of rental, to sign Rental Agreement.


 

Fuel Policy

Pick up at least 1/4, Return same amount.

No refunds will be given for unused fuel.

Optionally you can request Full Tank to return empty.


 

ADDITIONAL ITEMS (Can be requested at the time of booking or locally on arrival)

Booster Seat: € 2 per day, MAX € 15 Incl. 24% tax

Child Toddler Seat: € 3 per day, MAX € 25 Incl. 24% tax

GPS - Satellite Navi System: € 5 per day, MAX € 40 Incl 24% tax


 

ADDITIONAL SERVICES (Correct Arrival Flight numbers are essential)

Pick Up/Drop Off: 21:01pm-07:59am € 25 fee Incl. 24% tax

Pick Up/Drop Off outside station within >5Km: € 50 fee Incl. 24% tax


 

INSURANCE COVERAGE (Included in our Rates)

Third Party Liability (TP) in compliance with current legislation incl. 24% tax

FIRE Protection

Theft Waiver TW with Excess incl. 24% tax

Collision Damage Waiver (CDW) Complete Cover Package Including:

Full Damage Waiver (FDW)

You have Absolutely Zero liability in any collision damages to your vehicle (100% Full Insurance)

Glass/Tires Waiver (GTW)

Special Roadside Assistance (SRA)


 

Booking Procedure and Payment Options


Our Booking Reservation system presents you with real-time vehicle Availability.
You can select your desired vehicle-group and proceed to booking confirmation. 
Upon completing your personal details you will be presented with the following payment-confirmation options.


 

Pre-Pay Reservation

You are required to pay the whole amount of the reservation getting also a Discount on the rental price. This payment can be made by Credit Card only (MasterCard, Visa, and American Express) 
Please note that your Credit Card will be charge only if the booking will be confirmed.
Leave a Deposit
You can secure your booking by paying a small deposit against the rental. This payment can be made by Credit Card or Bank Transfer.
The remaining amount can be paid by either Credit Card or Cash upon collecting your vehicle.

Book Now and Pay Later

With this option you can secure your booking until 14 days before the start of the rental and you can then pay by one of the above methods.


 

CAR TYPES

The reservation does not refer to a specific vehicle (make, model, color, accessories, etc.) but rather a group of vehicles with similar technical and design characteristics.


 

CROSS BORDER

All international/state cross-border travel disallowed


 

AT RENTAL COUNTER

Your e-Voucher or a printed version of your voucher must be presented when collecting the car. The following documents are also necessary: Passport or National ID, Driving License and a valid Credit Card.


 

Cancellation Policy


If the booking is cancelled within 7 days of the car rental booking date and at least 48 hours before pick up time, all funds will be reimbursed.
If the booking is cancelled outside 7 days of the car rental booking date and at least 48 hours before the pickup time, all funds except a cancellation fee of 5.95 EUR and the card processing fee (where applicable), will be reimbursed.
If the booking is cancelled less than 48 hours before the pickup time, no funds will be reimbursed.
No refunds will be given if you fail to collect the vehicle at your specified time or if you fail to meet the driving license, passport, credit card or other documentation requirements outlined in this voucher.
Neither do Master Car Rentals provide refunds for vehicles returned early.

Required When Collecting your Vehicle
Please make sure you present the following at the rental desk:

Voucher
Your voucher must be produced on arrival at the rental desk. Failure to present your voucher means we cannot be held responsible for any additional charges.
Please note: We are not responsible for overcharges on rentals where the voucher was not presented to the local agent on collection of the vehicle

Driving License
A Valid Driving License for main driver and additional drivers

Photo ID
A valid photo ID (Passport or National ID).

Credit Card
Driver must have one of the following credit cards to be presented at the rental desk when collecting vehicle in the driver's name (MasterCard, Visa, and Amex)
In the event that you fail to present a valid credit card, you may be refused to collect the vehicle. In these instances, no funds paid will be reimbursed.

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